Director, Digital Workplace & End User Services

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

We are looking for a forward-thinking leader to serve as the Director of Digital Workplace & End User Services. This is a pivotal role for someone who sees IT not as a support function, but as a product organization dedicated to empowering our workforce. You will be responsible for reimagining how our employees interact with technology, leveraging AI to drive productivity, and achieving a "zero-touch" operational model through high-degree automation.

This is a remote position open to candidates in the U.S and Canada. Relocation assistance will no be provided for this role.

We are committed to building a world-class environment where technology feels invisible and powerful. You will have the mandate to challenge legacy processes and lead the deployment of cutting-edge AI tools that directly impact the daily lives of our employees.

• Architect the AI-Centric Digital Workplace: Lead the strategy to integrate generative AI and intelligent agents into the daily workflow. You will redefine how employees access information, collaborate, and execute tasks by embedding AI assistants directly into their digital environment.
• Design for Delightful Experiences: Champion the "Digital Employee Experience" (DEX). You will move beyond traditional SLAs by implementing sentiment-based metrics (eNPS) to ensure technology consistently enables, rather than hinders, our employees.
• Drive Zero-Touch Automation: Transform our infrastructure into a highly automated, self-healing ecosystem. You will oversee the end-to-end automation of employee-facing services and critical tooling.
• Audiovisual (AV) & Meeting Experience: Define and maintain the global standard for conference room AV technology, including displays, cameras, microphones, and video conferencing room systems ( Zoom Rooms). You will oversee AV for large-scale internal events and all-hands meetings, manage digital signage across office locations, and partner with Facilities and IT to ensure a consistent, high-quality hybrid meeting experience that upholds the principles of digital employee experience.

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The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.

Annual Base Salary $138,432—$247,200 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara